Effective Date: 2 March 2025

Seventh Horse Agri-Tech Private Limited ("we," "our," or "us"), operating under the brand name MATIC (Modern Agriculture Technology Innovation Center), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you use the MATIC APP ("the App"), designed to help farmers, FPOs (Farmer Producer Organizations), traders, and machine providers with post-harvest practices, machine rentals and trading.

By using the App, you agree to the terms outlined in this Privacy Policy. If you do not agree with these terms, please do not use the App.

1. Information We Collect

We collect the following types of information to provide and improve our services:

• Personal Information: We collect personal information such as your name, email address, phone number, and any other details you provide when creating a profile or interacting with the App.
  
  

• Location Data: To offer services like weather updates, calculate distances between farmers and machine providers, and display relevant location-based information, we may collect your device's location information with your consent.
  
  

• Camera/Gallery Access: We collect photos that you upload (such as profile pictures, machine images, etc.) to enhance your profile and service offerings. These images are stored and visible within the App as part of your profile or listing.
  
  

• Usage Data: This includes information about your interactions with the App, such as the features you use, the actions you take (e.g., requesting a machine, uploading availability), and technical data such as your device’s IP address, operating system, and App version.
  
  

• Notification Access: We send notifications through the App for various purposes, including account verification (e.g., OTP), procurement updates, machine requests, quality report acknowledgments, and more. We collect your consent to send these notifications.
  
  

• Feedback Information: As part of the procurement process, we may collect feedback from both sellers and buyers regarding the payment status, but no financial transactions are processed within the App itself.
  
  

2. How We Use Your Information

The information we collect is used to:

• Provide and Improve the Service: To process machine rental requests, enhance value-added services for farmers, FPOs, traders, and machine providers, and ensure smooth functionality of the platform.
  
  

• Profile Building: Your profile information (name, contact details, images, and feedback) helps build a comprehensive user profile that will be visible within the App to other stakeholders.
  
  

• Location-Based Services: To calculate distances between farmers and machine providers, provide weather updates, and offer location-specific functionalities.
  
  

• Communication: We use your contact details to send notifications about machine availability, procurement requests, and status updates, such as accept/reject of machine requests or acknowledgment of quality reports.
  
  

• Feedback and Quality Tracking: We collect feedback from buyers and sellers on the status of payments (acknowledging whether the payment was made) and maintain records of quality reports for transparency and tracking purposes.
  
  

3. Sharing Your Information

We do not sell your personal information to third parties. However, we may share your information in the following ways:

• Service Providers: We may share information with third-party service providers who assist us in operating the App, including hosting services, analytics, and customer support services. These service providers are required to maintain the confidentiality and security of your information.
  
  

• Legal Compliance: We may disclose your information if required by law or in response to a legal request, such as a subpoena or court order.
  
  

• Business Transactions: If our company undergoes a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
  
  

4. Data Storage and Security

All data collected through the App is stored on Firebase. We implement security measures to protect your data from unauthorized access, use, or disclosure. However, no method of data transmission or storage is 100% secure, and we cannot guarantee the absolute security of your information.

5. Your Rights and Choices

You have the following rights and options regarding the information we collect:

• Access and Correction: You can access and update your personal information through your profile in the App at any time.
  
  

• Data Deletion: You may request that we delete your personal data by contacting us at [info@matic.one]. We will process your request in accordance with applicable laws.
  
  

• Opt-Out of Notifications: You may opt-out of receiving certain notifications (e.g., marketing or transactional) through your device settings or within the App’s notification settings.
  
  

• Location Data: You can disable location tracking by adjusting your device’s settings at any time. However, please note that disabling location access may limit certain features of the App.
  
  

6. Children’s Privacy

The App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that we have inadvertently collected personal data from a child, we will take immediate steps to delete such information.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Effective Date" at the top of the page and provide a notification within the App or through other communication channels. Please review this policy regularly to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions about this Privacy Policy, or if you wish to exercise any of your rights, please contact us at:

Seventh Horse Agri-Tech Private Limited
Email: info@matic.one
Phone: +91 8883685621
Address: 3-458, K N Pudur, Salem, Tamil Nadu, India, 636354